Apple Fail Mango Microsoft Succeed Uncategorized WP7

Device upgrade – how #Apple was a #Fail and #Microsoft was a #Success

So yesterday was a bad day with apple.  You can read more – see the links below.  But I think the title of the post says most of it.

Apple upgrade woes
Where do itunes backups go on windows
With Apple it doesn\’t just work, in fact…
Oh and if you independantly download the IPSW
3 hours on tech support phone call
7 hours+ to do upgrade
Upgrade incomplete
Data lost
Result: Misery

Microsoft Upgrade works a treat
Want mango wp7 now but your network connection is not easy to get to?
0 hours on tech support
3 hours to upgrade
Upgrade complete
No data lost
Result: Happiness

Oh, PS I upgrade both of the family Satnav’s last night, Garmin’s upgrade tools worked a treat.
Backdoor HTC Mango Microsoft OrangeUK PowerShell Problem Succeed Uncategorized Windows Mobile WP7

Want #Mango #WP7 now? But your network connection is not immediately adjacent to your desk, or awkward to break. #PowerShell

Mango is now available, and there is a cheat that seems to bypass the “wait until Microsoft/Your Carrier” make it available to you.  Read more here:
However the trick relies on disconnecting your internet connection within a few seconds.  This is fine and dandy if the cable is right by your keyboard, mouse and monitor, but not if it isn’t.
Obviously you can enable/disable the NIC, but Windows 7 (at least here) takes a variable amount of time to perform the disconnect.  Factor in UAC asking you for permission to disconnect then you have a bigger timing problem.
So a quick jump to the internet.  The following lines of code sort it out.
Firstly, start a PowerShell session (ISE or prompt), but with Run as Administrator rights to avoid issues.
Then use the line:
Get-WmiObject -Class Win32_NetworkAdapter | Format-Table Name, NetEnabled, NetConnectionStatus, DeviceId –auto
This lists all your network connections, (extract below)
Name                                       NetEnabled NetConnectionStatus DeviceId
—-                                       ———- ——————- ——–
WAN Miniport (Network Monitor)                                            6      
Intel(R) PRO/1000 MT Server Connection     True       2                   7      
Identify the Device ID for your network connection.  In this case 7.
The following lines of code needs to run once only in your ISE session
$Nic = Get-WmiObject win32_networkadapter -computerName LocalHost -filter \”DeviceId = 7\”
Note that the number 7 at the end will need to be changed for your environment.
Then finally –
As you wish to switch your NIC on and off. 
So, having prepped all that, a quick click on linking on the Zune screen below
Followed by a click on UPDATE, and then immediately run the disable command, and Robert’s your mother’s brother.  When you click on the presented choice to download an update – don’t forget to enable your link again.
Note you may need to update teh Zune software, so you\’ll get a bit of this:

For a bit.

But then you should see an update offered, something like this.

7403 offered to user
7403 ready to download

Repeat until you have Mango installed


Amazon Fail Kindle Uncategorized WP7

Why #Amazon\’s #WP7 #Kindle app is a #Fail for me

Having just wasted 54 minutes on the phone to Amazon (albeit at their expense), I am no further forward.
It seems one of the books I have bought (the complete works of Charles Dickens) is one of the biggest in their library (about 22MB).  It has downloaded satisfactorily to the Kindle and the iPad app, but on the Windows Phone 7 app it repeatedly barfs.  After you have requested the download, every time you start the Kindle app (or worse – switch away and then back to it) it restarts the download.  In the wilds on 3G that could get very expensive.
Having bypassed tiers 1 and 2 in technical support by explaining I had already tried turning it off and on again, and also deregistered the device, removed the app, rebooted the phone (on more than 1 cycle) I hit a brick wall.
Firstly, explaining how the app works to technical support strikes me as a bit unprepared of Amazon.
Secondly, repeating the same diagnostics seems unlikely to suddenly fix things (when they admit they are doing nothing on their side of the fence to change the experience).
Thirdly, stating that there are so many variables in the equation that the developers might not be able to sort it out (whilst failing to acknowledge the successful download of the book on devices other than their own Kindle hardware) is not really on.
I’m sure Amazon has deep enough pockets that it could get a UK Orange HTC 7 Mozart, connect it to a Wi-Fi circuit on a 1.5Mb ADSL line (or thereabouts), and attempt to reproduce the problem.
It’s also a bit frustrating that as an IT Pro and an occasional developer they won’t permit a willing customer to engage with the next tier to help them track down and resolve the problem.
Lastly, in the modern era, it really isn’t on for them to say that I’ll “just have to hope that it gets fixed, and a future download attempt will work”.  I want to be told it is fixed, and know my next download of the book will work.
End of.
iPad iPhone Microsoft Uncategorized WP7

Windows Phone 7 time

Having had the iPad for some months, I had been pondering the next upgrade to my phone. Since 2000 when the Compaq iPaq was launched (at Microsoft Tech*Ed Amsterdam with a heavy discount)* I have been a fan of the windows mobile platform. The early days of WinMo phones was quite painful (M500, then M600, M3100). But latterly the TyTn II, and finally the Touch Pro2 have overcome that. But I have always valued the proper Exchange integration and management.

The platform had finally got to be good (although some still disagree) and the Touch Pro2 was a phone I felt I could evangelise, and did not feel a need to upgrade from. The interface (having used something similar for years) was easy to use – although it took me a while to stick with the 6.5 upgrade (the failure of apps – especially Twitter ones – to maintain current state properly annoyed me loads). Twice I rolled back to 6.1!

But with the advent of my first Apple device my Twitter life moved there, and the phone suddenly got a better battery life!

In considering a new phone I have been strongly tempted down the iPhone front to get that app experience in the phone – but I also believe that WP7 is going to move along well, and I\’m reluctant to miss out (especially now it is really slick). It\’s just a pity the first generations don\’t support the Enterprise properly (encryption and management mainly).

In the end I resolved to upgrade to the HTC 7 Mozart. Orange have confirmed that they will support the Mango upgrade to it (I have that in writing as a condition of sale!!) – so now I have the iOS experience in the iPad, and WP7 in the hand.

If I want a smaller iOS device I can always get the iPod Touch when they launch next, as I have quite a few NetGear\’s Apple vouchers to spend in store.

*I do wonder Microsoft didn\’t repeat this at Tech*Ed last year. 7,000 delegates ready to be marketed to for a highly discounted Windows Mobile 7 handset – how much (near) free evangelising and support would they have got? Or was it a recognition that the device is not enterprise ready?