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Customer Service Fail Uncategorized VirginMedia

@virginmedia – their uselessness and systematic incompetence knows no bounds. #fail

The account was cancelled some time ago, along with the DD.
 
A final net invoice was requested, and agreed, but as yet not provided.
 
You continue to act as if the account were active and add further charges.
 
You now write threateningly, particularly with respect to damage to my credit rating.
 
Just you bloody try!!!  Now sort this, this week, or else I will start billing you for my wasted time, and that will more than cancel out the charges you are requesting.
 
 
 

By P J Bryant

Ramblings of a freelance IT Consultant working for some nice SME's, large organisations, resellers and the usual friends and family! Bit of

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