Categories
Uncategorized

The taxman\’s not really got it has (s)/he?

Last Friday was designated Tax Return 2005-6 day. I know, quite early in the cycle, but having only been self-employed for just over a year, I wanted to be sure what my tax bill was likely to be, so that I knew I had enough in reserve to go shopping 😉 or have to start saving some more 😦

So, log on to the server, hmm, takes a long time to eventually suggest there\’s a problem. You clear your IE cache, and try again. No good. It still says it\’s out of service – try the link to the service downtime – it says it should all be up.

Try the helpline then, they\’re normally good chaps. This time though – \”unusually high volume of calls\”, get transferred \”sorry too many calls, clear your IE cache and try again\”; followed by a dialling tone. Yes they hung up on you!

Try emailing them, a quick reply comes back, however they promise a reply within 2 days. TWO DAYS!!! Are they kidding????

Nope

A few hours later, normal service is restored and all goes well.

A few days later, I finally get my reply – clear your IE cache and try again.

If a techie has this much hassle, how easy is it for a user to do a tax return online? Not easy enough I\’d say.

PS oh and – good news, I have enough put by!

By P J Bryant

Ramblings of a freelance IT Consultant working for some nice SME's, large organisations, resellers and the usual friends and family! Bit of

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s